Refund policy
Last updated: October 10, 2026
7-Day Return Window
You have 7 days from the date of delivery to request a return.
Return Conditions
Products must be unused, unworn, and in their original condition to qualify for a return.
Damaged Products
If your order arrives damaged, you may qualify for a full refund after our team verifies the issue.
Proof of Damage
Please provide clear photos or videos showing the damage. Our team will review and verify the evidence before approving a refund.
Refund Processing
Once your return or damage claim is approved, your refund will be issued to your original payment method. Processing times may vary depending on your payment provider.
For assistance, please contact PawLished through our website's customer support channels.